FAQs
- I can’t find my “Welcome to Chek” email, what do I do?
- A new card was issued, but I didn’t get a new welome email, what do I do?
- How do I contact Customer Support?
- My card was declined, or the merchant does not accept my card, what do I do?
- Can my card be in my preferred name?
- Can I use this card when I travel?
- Does my card balance carry over?
- What should I do if I lose my card?
- Where can I spend my Chek card?
- How do I get a Chek card?